Return Policy

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Our Commitment to Your Satisfaction

At tyxmalonuithrani, your complete satisfaction is our priority. We offer a comprehensive 30-day return policy for our premium sweatshirts, ensuring you can shop with confidence.

Return Eligibility Requirements

To ensure the highest quality for all our customers, returned items must meet these conditions:

• Unworn, unwashed, and in pristine original condition
• All original tags securely attached
• Returned in original packaging when possible
• Return initiated within 30 days of delivery
• Valid proof of purchase provided

Items Not Eligible for Return

The following items cannot be returned or exchanged:

• Limited edition pieces and exclusive collection items
• Items marked as final sale at time of purchase
• Items showing signs of wear, washing, or alteration
• Items without original tags or in damaged packaging
• Items purchased from unauthorized third-party retailers

Simple Return Process

Returning your item is straightforward:

• Contact our team at touch@tyxmalonuithrani.world or +1 949-239-7501
• Provide your order number and reason for return
• Receive return authorization and detailed shipping instructions
• Securely pack the item in its original packaging
• Ship using a trackable method to the provided address

Refund Processing

Upon receiving and inspecting your return, we process refunds within 5-7 business days to your original payment method. Please note:

• Original shipping costs are non-refundable
• Return shipping costs are customer responsibility unless item is defective
• Bank processing may require additional time for refund to appear

Exchange Policy

For size or color exchanges, we recommend returning your original item for a refund and placing a new order. This ensures fastest delivery of your preferred item.

Defective or Damaged Items

If you receive a defective or damaged item, contact us immediately at touch@tyxmalonuithrani.world. We will arrange for replacement or full refund, including return shipping. Please provide photos to expedite the process.

International Returns

International customers are responsible for return shipping costs and any customs duties or taxes. We recommend trackable shipping with insurance. Refunds are processed in US dollars.

Questions About Returns?

Our customer service team is here to assist you with any return inquiries.

Tyxmalonuithrani
915 Wilshire Blvd 7th Floor, Los Angeles, CA 90017
Email: touch@tyxmalonuithrani.world
Phone: +1 949-239-7501